TRUDY –ANN ANTONIA COX
Lot 34 Jeannette Avenue, St. Jago South
Spanish Town PO, St.Catherine
Telephone # 550-7453
Profile: Resourceful customer service representative who consistently meets and exceeds productivity goals. Maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Industrial Security & Safety-International Shipping and Port Facility Training – Certificate
Treasure Crown Hotel Tours and Services – January 10 -30,2005 – Certificate in Tour Guide
Portmore Community College – September 4, 2002 – June 30, 2004 – Associate of Science Degreee in Hospitality Entertainment and Tourism Management
Dinthill Technical High School – September 6, 1999- July 2, 2002 – 4 CXCs Subjects
Food and Nutrition
Home Economics Management
Hospitality Entertainment and Tourism Management(Associate of Science Degree)
*Human Resource Management
Personnel Assistant – Sagicor Life Jamaica limited (March 5,2012 to Present)
Uploading of new policies via Capsil and Apex database.
Conducting monetary transactions on behalf of new and existing clients.
Database management of clients personal information.
Port Security Corp (April 2009 – March 2012) – Kingston Container Terminal
Special District Constable
Police Procedures – Police Training
Industrial Security & Safety-International shipping and port facility training
Searching of vessels for Stowaways
Jamaica Agent Services
Marketing Representative April 2006-December 2007 (AT&T and SPRINT)
Marketing and upgrading internet packages online
Making inbound and outbound clients
Crane Ridge Resort Internship April ( 2004)
Front Office Management
Human Resource Management
Plant Engineering and Maintenance
References will be made available upon request.