NEALFRIED A. COLOCADO
Passport Number:  EC5343605

Email     : [email protected]

[email protected]

Mobile  : +639173246164

I am an enthusiastic System Administrator, who enjoys being part of, as well as leading, a successful and productive team.  I am quick to grasp new ideas and concepts, and to develop innovative and creative solutions to problems.  I am able to work well on my own initiative and can demonstrate the high levels of motivation required to meet the tightest of deadlines.  Even under significant pressure, I possess a strong ability to perform effectively.

I am now looking to build on my extensive range of technical and supervisory skills within a suitably challenging role.  I am keen to achieve further professional development.

June 2012 – 2015                   VESTAS SERVICES PHILIPPINES INC.

12/F Five E-Com Centre

Harbor Drive, Brgy. 73, Pasay City 1300

SYSTEM OPERATOR

June 2015 – to present           VESTAS SHARED SERVICE A/S – Philippine ROHQ

12/F Five E-Com Centre

Harbor Drive, Brgy. 73, Pasay City 1300

SYSTEM ADMINISTRATOR

Present Role

Monitor, troubleshoot and configure cisco routers and switches base on the company standard requirements and best practices.

·       Troubleshoot and configure DMVPN, Site to Site VPN, DMZ, VLAN, Remote Access VPN, IPSec, etc.

·       Conducting an IOS update/upgrade of a cisco devices

·       Supervise my colleagues in a team, in terms of the tasks, escalation, workload, etc.

·       Point of contact in ROC Manila – Network Team.

·       Involved as a member of a “Core Group” of the company’s Cyber Security Project 3.0

Previous Role:

·       24x 7 Proactive Monitoring of all the servers and Network systems in the Wind Parks using Nagios.

·       Provide recommendation to any warning/critical alerts encountered in the system.

·       Maintain and monitor the VMWare infrastructure of the company.

·       Provide network support to all supported Wind Parks across the globe.

·       Monitor SQL ETL jobs running in the Data Warehouse of the company.

·       Fixed/escalate failed ETL jobs.

·       Monitor network data from all turbines in the Wind Parks across the globe.

·       Provide user support in the database web application of the company. Handle requests and dispatch calls to on-duty 2nd level technical assistance

·       Create and administer system users accounts

March 2011 – May 2012            COMPUTER SCIENCE CORPORATION INC. / CHEVRON HOLDINGS

42/F  RCBC Plaza Yuchengco Tower

6819 Ayala Avenue

SENIOR SYSTEM ENGINEER

·       Coordinates clients, staff of chevron for managing tickets request of certain types of processes on the servers.

·       Supervising and doing patching methods / procedures on different Servers within Chevrons IT infrastructure.

·       Configuring and setting up different kinds of applications to be installed in the Chevron’s server.

·       Analyze kinds of request coming from Chevron’s staff and departments.

·       Implementing outage procedure standard within Chevron’s I.T. infrastructure.

·       Install or oversee the installation of networks and all associated components.

·       Provide or manage remote services of customer networks and equipment as required.

·       Acting in and leading integrated process teams, as well as coordinating and communicating customer requirements.

·       Ensure that the various views comprising enterprise architecture are consistent and coherent, developed at an appropriate level of detail, and that changes are controlled to maintain consistency.

·       Conduct a system testing and provide support after implementation.

·       Building servers with customer’s given specification and configurations.

·       Installation and support of Windows server, Setup and trouble shooting of NTFS permission, Recovery of Windows Server, Setup of RAID and troubleshooting related issues.

·       FTP Setup, configuration and troubleshooting, Terminal Server Installation & Configuration, Setup and configuration of DHCP, DNS, WINS, Preventive Maintenance, SMS installation, WSUS server installation & Configuration.

·       Virtual Server Installation, Configuration and Administration.

·       Troubleshooting Print service related issues, OS Patching, Upgrades, RCA, Analyze & setup server performance.

2008 – 2009                AL SARYA GROUP

GULF PRECAST COMPANY DIVISION (Doha, Qatar)

I.T. ADMINISTRATOR

Maintaining the computer systems, HP server management and responsible for installing, maintaining and upgrading servers. Ensuring the servers are backed up, and that the server data is secure from unauthorized access, perform light programming (usually scripting, which involves writing programs to automate tasks).

·       Overseeing computer security and anti-virus updates etc.

·       Analyzing system logs and identifying potential issues with computer systems.

·       Carrying out computer troubleshooting tasks

·       Providing IT support to computer users within the office

·       First port of call and initial troubleshooting of IT problems and resolving if possible

·       Provide on-going advisory services on technology direction, strategy, tactics to the I.T. Department

·       Logging all IT problems and resolutions

·       Liaising with external support company

·       Overseeing file management on centralized resource (e.g. server) or on individual workstations

·       Inducting new staff on IT systems

·       Keeping inventory of hardware and maintenance records

·       Providing input into IT strategy

Supervise and oversight of the delivery, installation and implementation of ICT components, such as:
Equipment review for conformity of specifications
Acceptance of I.T. deliveries
Coordination and communication with the suppliers
Regular inspections and quality reviews
·       Input into IT acceptable use policy development

·       MS Exchange server installation & Administration

·       Active Directory Installation, Configuration & Maintenance, Implementing Group Policy, Managing OU, User, Group Accounts.

·       Design and Configure AD infrastructure.

·       Keep abreast of IT technology, maintain library of information.

·       Assist personnel of other departments as a computer resource.

2006 – 2008                  EASTERN ASPHALT & MIXED CONCRETE CO. W.L.L.

EASTERN PRECAST DIVISION (BAHRAIN)

I.T. ADMINISTRATOR / TECHNICAL SUPPORT

Responsible for the following tasks:

§  Administer network workstations, utilizing TCP/IP or non-TCP/IP networking protocols in a Windows based operating systems.

§  Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software;

§  Investigate user problems, identify their source, determine possible solutions, test and implement solutions.

§  Install, configure, and maintain personal computers, windows networks, workstations, file servers, Ethernet networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures modems, disk drives, data acquisition boards, CD ROM units, printers, and related equipment.

§  Perform and/or oversee software and application development, installation, and upgrades.

§  Plan and implement network security, including building firewalls, applying cryptography to network applications, managing host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users.

§  Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.

§  Anticipate communication and networking problems and implement preventive measures.

§  Establish and perform maintenance programs following company and vendor standards.

§  Ensure timely user notification of maintenance requirements and effects on system availability.

§  Investigate, recommend and install enhancements and operating procedures that optimize network availability.

§  Maintain confidentiality with regard to the information being processed, stored or accessed by the network.

§  Document network problems and resolutions for future reference.

2004 – 2006               G. P. ZACHARIADES (Overseas) LTD. (BAHRAIN)

TECHNICAL SUPPORT /I.T. PROGRAMMER

Assigned in Accounting Department and IT Department – Perform a variety of programming assignments requiring knowledge of established programming procedures and data processing requirements. Maintain and modify programs, developing programs using VB 6.0 and MS Access, administer the server running in Linux, and performs clerical functions incidental to account activity, create and maintain computerized accounting system and filling systems, responsible on PC Troubleshooting and Network installation and repair, Server’s setup and administration, Basic Printer Problem etc.

2003 – 2004               ROY’S INTERNET CAFÉ

TECHNICAL SUPPORT / INTERNET ASSISTANT

Responsible in smooth operation of the café and manages the sales and income, supervising the employees regarding their performance and punctuality. Maintain the functionality of all PC, Network Printer and all devices used on Internet (router, hubs, network server, etc.).
2000 – 2002               WEVCITE Internet
TECHNICAL SUPPORT PERSONNEL

Responsible for the PC installation, troubleshooting, repair, networking (LAN Configuration, TCP/IP) and Basic Printer Problem, assisting customers and supervise router and modems, configuring dial up connections. Programming on Visual Basic and MS Access.

LINUX 101      –           Q Linux Solutions, Inc.

Makati City, Philippines

ITIL 2011 Foundation

–  Vestas Services Phil. Inc.

Makati City

Certificate Number: 02364162-01-Y4CD

ITIL® Intermediate Certificate in IT Operational Support and Analysis
–        SAS Management, Inc.

Raffles Corporate Building, Emerald Avenue,

Ortigas Center, Pasig City

Certificate number: GR757021915NC

ITIL® Intermediate Certificate in IT Continual Service Improvement
–        SAS Management, Inc.

Raffles Corporate Building, Emerald Avenue,

Ortigas Center, Pasig City

Certificate number: GR755025101NC

MS SQL Server 2008 Integrated Services

–           MIS Net Education

Makati City, Philippines

VMWare vSphere: Install, Configure, Manage v6

–                 MSI Inc.

Makati City

Interconnecting Cisco Networking Devices (ICND1 & ICND2)

–                 Trends.net Inc.

Makati City

·       Cisco Certified Network Associate

Cisco ID: CSCO12772480 (Expired)

·       VMware Certified Professional 6 – Data Center Virtualization

Certification Number: VMW-01160562H-00370473

·       Windows Server 2008 Active Directory, Configuration

Certification Number: D391-5943

·       Windows Server 2008 Network Infrastructure, Configuration

Certification Number: D396-3267

·       Windows Server 2008 R2, Server Virtualization

Certification Number: D681-0584

1996 – 2000                ASIAN DEVELOPMENT FOUNDATION COLLEGE (ADFC)

Bachelor of Science in Computer Science

Tacloban City

Interests on Computer Repair, Network, Internet, Programming and Computer Industry, Cinema, Music, Tennis.

Date of Birth                :           April 12, 1980

Civil Status                  :           Married

Nationality                   :           Filipino

Sex                              :           Male

Spouse                        :           Maricon Mustacisa – Colocado

Language                    :           Fluent in English

References Available upon Request