Clifford Gonzales Gabas
B6 L16 Pearl St., Villa Luningning Subd.,
Talon 5, Las Pinas City 1747
Philippines

+63928-1486975
[email protected]

OBJECTIVE: To obtain a position as a Light Duty Cleaner where strong dedication to the total customer satisfaction and exceptional skills in cleaning can be fully utilized to maximize the satisfaction of passengers and increase repute of employer.

KEY QUALIFICATIONS

• 7 years experience as a accommodation attendant in princess cruise lines • Welcoming, friendly and helpful attitude
• Very tactful and diplomatic
• A logical approach to work
• High degree of attention to detail
• Proven record of working as part of a team
• Demonstrated ability to deal with special or difficult situations
• Profound ability to work professionally under pressure

WORK EXPERIENCE
Princess Cruise Lines / Sept. 2007 – Present
Accommodation Attendant
Job description
Provide the highest standard of cleanliness and sanitation in all designated areas which include lockers, public lounges, Laundromats, elevators, public restrooms, outside decks and gangways areas.
Adhere to the advised Company sanitation policy at all times.
Assist in vessel sanitation as instructed.
Adhere to the advised Company U.S.P.H practices at all times.
Assist with passenger stateroom service as directed, to include stateroom make up.
Any set-up required in the passenger area as advised by the Supervisor.
Set-up/manning and replenishment of shore parties when ship is anchor.
The timely reporting, and follow-up, of all maintenance issues in the designated area of responsibility. This to include spills, stains, burns, wear and breakages to furnishing/or equipment.
Sweeps, mops, scrubs, waxes, and polishes floors, dust and polishes metal work.
Assist with the shampooing of carpet as required.
Assist with the passenger baggage movement during embarkation and disembarkation.
Assist in the embarkation/disembarkation of any passenger requiring assistance.
Assist with the ship’s storing as required.
Any additional duties required by supervisor.

Oxford Suites Hotel / Jan. 2007 – March 2007
Room Attendant

The Heritage Hotel / June 2006 – Nov. 2006
Room Attendant
Century Park Hotel / Sept. 2005 Feb. 2006
Room Attendant

Job description

• Enter and prepare the room for cleaning.
• Makes bed.
• Dusts the room and furniture.
• Replenish guestroom and bath supplies.
• Cleans the bathroom
• Cleans the closet
• Vacuum the carpet.
• Replenish amenities to the operational standards.
Deliver and retrieve items on loan to guest e.g. iron and ironing board.
Ensure security of guest room and privacy of guest.
Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, general cleaning) as required.
Responsible for replenishment of guest complimentary water.
Responsible for the cleanliness and maintenance of his work area.
Attends to guest calls, guests request/guests complaints in the area assigned to him.
Authorize to enter in guestrooms for cleaning and providing turndown service as per requirement.
Responsible for following the standard operating procedures.
Responsible for achieving and exceeding the guest satisfaction score.
Any additional duties required by supervisor.

TRAINING EXPERIENCE

Basic Fire behavior and Portable Fire Extinguishment Practices
Hagevig Regional Fire Training Center
Juneau, Alaska
September 2, 2014

Integrated Hotel, Restaurant and Passenger Ship Operations
G.L.S Management Consultancy and training services
Manila, Philippines
July 19, 2005

Basic Safety Course
Magsaysay Training Center
April 18-26, 2007

EDUCATION AND CERTIFICATIONS
Saint Dominic College
Automotive mechanics
March 25, 2002

Batanes Polytechnic College(secondary)
1996-2000

Basco Central School(elementary)
1990-1996
PERSONAL INFORMATION:

Birthday October 05, 1983
Birthplace Basco, Batanes, Philippines
Height 5’7”
Weight 69 kg.
Civil Status Married
Religion Roman Catholic
U.S visa type C1/D
U.S visa no. F3626259
Passport EB3914280
Seaman’s book. B1084845